FAQ
What is the MOQ ?
A: We are factory to meet different demand. But for customized products, such as logo or customized packaging, please contact us to discuss.
About Sample?
A: Samples 3-7 days; sample transportation 4-9 days or 3-5 days. Shipping time varies depending on the delivery.
What are the packing options for your products?
A: For small orders, usually use the existing standard neutral packing. For order more than 1,000pcs, we welcome packages customized.
Which order payment methods are supported?
A: For small orders, usually, 100% TT in advance. For big orders, such as 2000pcs or 5000pcs, we can do 30% advance, and 70% balance before delivery data. For very big orders, we accept irrevocable L/C at sight. While for RTS orders, please make payment online. Thank you.
How can you guarantee the production quality ?
A: Strict quality checking based on the ISO 9001 standards, or related specific requirements. The third party inspection is welcomed.
How long does it take once order is placed?
Production time depends on quantity and requirements, such as logo printing & special packing. For small orders or regular items, lead time usually is 7-25 days. For big orders and customized items, lead time around 40 days. If you have any special lead time request, please check with us in advance. Thanks!